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Best Dive Shop Management System: 5 Providers

by Dive Shop 360 | Jul 17, 2024

Dive shops need specialized management and point of sale (POS) systems to manage their industry’s unique demands, such as tracking dive gear rentals, scheduling classes and documenting certifications. 

Dive shop POS systems also streamline sales transactions, inventory management, and customer data tracking to ensure smooth operations and better customer satisfaction.

If you’re not using a point of sale solution made for dive shops, you may want to reconsider. Whether you’re ready to upgrade or curious about why an industry-specific solution is essential, we can help! Discover the five best dive shop management systems and their key features to streamline operations.  

1. Dive Shop 360

Dive Shop 360 is a top-rated dive POS system and one of the few specifically designed for the diving industry. For over 20 years, it has served small and medium-sized dive industry professionals, shaped by insights from more than 1,000 dive experts globally.

This all-in-one, cloud-based solution merges point of sale functionality with online store management. It syncs inventory and sales data across all physical and digital storefronts in real time, automating tasks like pre-loading images for inventory tracking. Dive Shop 360 also offers integrated payment processing, letting your shop handle all types of transactions without relying on a third-party solution.

Globally recognized, Dive Shop 360 integrates seamlessly with major diving certification agencies such as PADI, SSI, SDI, TDI, ERDI, and PFI. This enables dive shops to manage certifications and monitor student progress from their POS system.

Dive Shop 360 is designed for simplicity and efficiency. Its user-friendly interface adapts to any workflow, making it easy for all staff members to master — regardless of their technical skills.

Cons: Dive Shop 360 has so many advanced features that it can take a little time to master and integrate them naturally into your operational flow. However, the dedicated customer support team can help you overcome any minor issues that may occur. 

Reviews: 

 

Pricing: Schedule a free demo of this dive shop management system, then talk to a sales representative to discuss a pricing plan for your business. 

2. EVE Diving

EVE Diving is a powerful suite of applications that forms the comprehensive EVE management system for dive shops. It promotes itself as an all-in-one marketing and management solution, addressing everything from CRM and inventory tracking to rentals, trips, courses, and resort features.

EVE Diving functions as a seamless POS system, efficiently managing all retail transactions while keeping inventory, sales, and customer data in check. Its Courses module tracks staff, classes, and students, ensuring every sale is always up-to-date on assignments.

Fully integrated with PADI, EVE Diving supports complete certification management. Staff can import a student’s full certification history and monitor their progress from the POS system, cutting down on administrative work.

Cons: EVE Diving can be complex to set up and may require substantial staff training, which could be a drawback for smaller shops or those with high turnover. Some users have reported that the user interface (UI) can be complicated and isn’t easy to navigate.

Reviews: 

  • “The EVE software is perfect for dive centres and the team at EVE go out of their way to support us with any problems we encounter.” - Peter Letts, Abyss Scuba Diving

 

Pricing: Book a free demo to test the software out for yourself, then speak to a sales representative to get a customized price for your business. 

3. DiverDash

DiverDash is a cutting-edge SaaS solution tailored for dive shops worldwide. It offers a suite of innovative tools to streamline sales, customer interactions, and equipment tracking, making dive shop operations faster and more efficient.

One of DiverDash’s standout features is its dynamic scheduling system. It automatically updates your dive shop’s calendar whenever there are changes to courses and classes, eliminating manual entry errors and scheduling conflicts. This keeps your operations smooth and hassle-free.

The dive shop software monitors equipment usage and availability, schedules maintenance, and creates automatic boat lists. These features optimize your dive shop’s workflow, reducing downtime. Plus, with QR code onboarding, new customer registration is a breeze, ensuring accurate tracking from the get-go.

Cons: Dive shops that manage rental equipment or run classes must use a higher-priced plan to track student progress or boat trip assignments.

Reviews:

  • “DiverDash has made tracking our equipment so much easier. We always know where our gear is and who is responsible for it.” - Jonathan Matthews, Escape Divers

 

Pricing: Three plans are available, with monthly or yearly subscriptions starting at $39/month or $399/year for the Starter plan. This plan includes customer management features, course scheduling and management options, calendar integrations, and data analytics.

4. POSIM

POSIM is a versatile, multi-industry POS and management system designed for maximum adaptability. With over 30 years on the market, this modular POS solution caters to businesses in any industry, including dive shops.

POSIM offers unmatched customization with hundreds of modules, fully customizable data reports, and seamless integration with a wide range of e-commerce platforms. It supports your dive shop’s unique CRM and inventory management needs, from purchase tracking to loyalty programs, automated purchasing, and serialized inventory.

Cons: Some users have reported that the features they need are only available in higher-priced plans. Others have reported difficulties using the data report system.

Reviews:

  • “With thousands of SKUs and a lot of customers to keep track of, reliable POS software is a must to run a business smoothly, efficiently, and profitably.” - Michael
  • “I've used POSIM for over 8 years now. It's easy to train on, easy to teach on.” - Katie

 

Pricing: POSIM is available in three plans: a Core Plan with essential features for startups, a Pro Plan for medium-sized businesses, and a Franchise Plan for multi-store ventures. Speak to a sales representative to request a quote.

5. Square for Retail

Square for Retail is Square’s all-in-one POS system that centralizes operations, management, customer relationships, and sales into a single application. This versatile solution adapts to any retail business, making it a good choice for dive shops. Its minimalist interface streamlines your processes with built-in CRM, inventory management, and easy integration with e-commerce and accounting platforms.

Square for Retail also includes Square Payments, ensuring safe, fast processing of your dive shop’s sales and transactions.

Cons: Square for Retail users have reported limited functionality on mobile devices; certain features require a desktop computer. Many features must be purchased as add-on subscriptions as well.

Reviews:

  • “Overall, Square has simplified our POS system and with its easy to use reporting, we are able to manage our books quicker and more accurately.” - Renee
  • “I love how easy everything is to setup and use. No crazy long instructions to try to figure out and there aren’t multiple steps for just one thing. So user friendly.” - Lauren

 

Pricing: Square for Retail offers three plans. The free plan includes basic POS, inventory, and online store features. The Plus plan, which costs $89 per month for each location, provides everything in the basic free plan, as well as barcode label printing, COGS reports, and advanced inventory management. If you operate a large business or a franchise, try the Premium plan and contact a sales rep for pricing information.

Experience the Best Dive Shop Management System

Choosing the right management system is key to your dive shop’s success. Before making a decision for your business, be sure to talk to several providers and take a demo of the software you’re considering.

If you’re looking for the most user-friendly yet powerful solution for your dive or scuba store, Dive Shop 360 has the tools and support needed to streamline operations, boost customer experiences, and grow your business. 

Upgrade your dive shop management with Dive Shop 360. Book a demo today!